Health and public services
Services
Community
Care Navigator/Volunteer Centre
Phone: 01233 665535
Tenterden Gateway, 2 Manor Row, High Street, Tenterden, TN30 6HP
Wednesday 1.00pm-4.30pm
We help older people stay well and independent in their own homes. The service is free, confidential, impartial and non-judgemental and is designed to make life easier for older people when dealing with problems or changes in their lives.
Citizens Advice Bureau
Phone: 01580 762371
Tenterden Gateway, 2 Manor Row, High Street, Tenterden, TN30 6HP
For free, independent and confidential advice - help with problems related to benefits, housing, money, employment, taxes, rents, consumer rights, landlords, tenants etc. Appointments only: Monday 9.30am-12.30pm
Citizens Advice Bureau
Phone: 01580 762371
Town Hall, High Street, Tenterden. For help with problems related to benefits, housing, money, employment, taxes, rents, consumer rights, landlords, tenants etc. Appointments only: Monday, Tuesday and Thursday 10am-1pm. Call in or telephone 762371
Community Wardens
Phone: 07980 770578
Tenterden Gateway, 2 Manor Row, High Street, Tenterden, TN30 6HP
Thursday 2.00pm-3.00pm
We advise you on your community concerns
Connexions
Phone: 01233 647862
Tenterden Gateway, 2 Manor Row, High Street, Tenterden, TN30 6HP
1st Thursday of each month 9.00am-1.00pm
We offer information on careers, employment, training, leisure and health for all young people aged between 13 and 19.
Hi Kent
Phone: 01227 760046
Tenterden Gateway, 2 Manor Row, High Street, Tenterden, TN30 6HP
Fridays 10.30am-12.30pm
We supply batteries, re-tube and clean your NHS hearing aid.
Registration Service
Phone: 0845 824 7400
Tenterden Gateway, 2 Manor Row, High Street, Tenterden, TN30 6HP
Thursday 1.00pm-5.00pm
Registration of births and deaths by appointment.
Talk Time at Tenterden Gateway
Phone: 01580 762558
Come and join us for Talk Time at Tenterden Gateway every Wednesday at 10.30am. This is an exciting new group where you can make friends, share activities and a chance to have a chat and a cup of coffee. The group meets weekly and everyone is welcome. For further details contact Tenterden Gateway on 01580 762558.
Tenterden Day CentreContact: Doug Moffet, The Day Centre, Church Road. Tenterden, TN30 6AT Phone: 01580 762882
email: thedaycentre@gmail.com web: www.tenterdendaycentre.co.uk
At Tenterden Day Centre we do all we can to help the elderly and disabled enjoy ordinary activities in life and give them the opportunity to take part in as many activities as possible.
The core activities ensure that the clients maintain their independence through informed choices whilst retaining their individuality, dignity, privacy and confidentiality in a safe, friendly, happy environment through the provision of personal care, social interaction, entertainment, quality meals and transport.
Hearing Loss Clinic is held at the Tenterden Day Centre every Wednesday 10am-11am. A trained adviser is on hand to offer advice, information and minor repairs (hearing tests are not carried out) 01580 764158
Tenterden GatewayPhone: 0845 824 7202
email: tenterdengateway@kent.gov.uk web: www.ashfordgateway.co.uk
2 Manor Row, High Street, Tenterden, Kent TN30 6HP
The Tenderden Gateway brings together a wide range of Ashford Borough Council and Kent County Council and other services, including:
Tenterden Library
Internet access - free access for 1 hour/day
Ashford Borough Council - council payments, planning advice, housing advice
Tenterden Post Office
Citizens Advice Bureau
Volunteer Centre
Kent Children & Families Information Service
Care Navigation/Volunteer Centre
Partnerships with Parents
Community Wardens
Registration Service - Births, deaths
Connexions - career, employment and training advice
Hi Kent - for NHS hearing aids
Carers Support - advice, advocay, signposting and a general listening ear to unpaid Carers
Talk Time at Tenterden Gateway every Wednesday
Please see the individual listings for each service for opening times and telephone numbers.
Tenterden LibraryPhone: 0845 824 7202
email: tenterdenlibrary@kent.gov.uk
Tenterden Gateway, 2 Manor Row, Tenterden TN30 6HP. Opening Hours:
Monday to Friday 9.00am - 5.30pm
Saturday 9.00am - 4.00pm.
Internet and Computer access, Hearing loop, Photocopier, fax, DVDs, CDs, talking books and Storytime. Direct access from pavement. Automatic door. Fully accessible public toilet and baby changing facilities.
Children's story time for all pre-school children on Thursday 2.15pm-2.45pm
Tenterden Police ShopPhone: 01233 896483
42 High Street, Tenterden, TN30 6AR
Monday-Friday 11am - 1pm
Closed Saturday and Sunday
Tenterden Tourist Information Centre
Phone: 01580 763572
email: tourism@ashford.gov.uk
Tenterden Gateway, 2 Manor Row, Tenterden TN30 6HP. Opening Hours: Monday to Friday 9.00am - 5.30pm, and Saturday 9.00am - 4.00pm. The Tenterden Visitor and Tourist Information Centre is available all year round. We have an accommodation booking service, information and advice on places to visit and forthcoming events and a good range of souvenirs, maps and walking and cycling publications.
Volunteer Centre
Phone: 01233 665535
Tenterden Gateway, 2 Manor Row, High Street, Tenterden, TN30 6HP
Tuesdays 9.30am-12.30pm
Want a volunteer? Need a volunteer? We recruit, place and support local people.
Council
Ashford Borough Council
Phone: 01233 331111
web: www.ashford.gov.uk
Civic Centre, Tannery Lane, Ashford. TN23 1PL
Ashford Borough Council is a local authority which provides services to residents in Ashford, Tenterden and a large network of surrounding villages. Our services include keeping the streets clean and collecting rubbish, renting out social housing (council houses and flats), running cemeteries and providing play areas. Council tax and housing benefits, leisure facilities, and tourism are also handled by the council.
We deal with planning applications for everything from a conservatory to major developments and if you are buying a home in the borough we can provide you with a comprehensive land search service. We issue licenses for taxis and licensed premises, look after parks and open spaces, and parking around the borough. In all we employ around 500 people.
Ashford Borough Council
Phone: 08458 247202
Tenterden Gateway, 2 Manor Row, Tenterden TN30 6HP
Monday-Friday 9.00-5.30
Saturday 9.00-4.00
Services at Tenterden Gateway: council payments (council tax, rent, parking tickets), planning, housing advice. Free use of internal telephone to call Ashford Borough Council or Kent County Council for further services.
Ashford Borough Council Housing Advice
Tenterden Gateway, 2 Manor Row, High Street, Tenterden, TN30 6HP
1st Wednesday of each month 9.00am-1.00pm
Housing advice for Ashford Borough Council tenants
Ashford Borough Council Planning Advice
Tenterden Gateway, 2 Manor Row, High Street, Tenterden, TN30 6HP
Tuesdays 9.30am-12.30pm
Kent County Council
email: county.hall@kent.gov.uk web: www.kent.gov.uk
Kent County Council
County Hall
Maidstone
Kent ME14 1XQ
24 hour helpline: 08458 247 247
Kent Highways
Phone: 01622 798333
Kent Highway Services, Kent County Council, Invicta House, County Hall, Maidstone, Kent ME14 1XX. Highways faults - you can report a fault you see using our online reporting form www.kent.gov.uk/roads_and_transport/highway_maintenance/fault_reporting.aspx or by telephone 08458 247 800. After a fault has been reported you can also track the status of your enquiry. We use information received from the public as well as our own surveys and inspections to monitor the condition of roads in Kent to plan road repairs.
Tenterden Town Council
Phone: 01580 762271
local web: www.tenterdentown.co.uk/town-council
Town Hall, 24 High Street, Tenterden, TN30 6AN
Health
Benenden Hospital
Phone: 01580 240333
web: www.benendenhospital.co.uk
Originally founded in 1907 to treat postal workers with TB, today Benenden Hospital is a subsidiary of the Benenden Healthcare Society and an independent charitable trust. The hospital now provides healthcare to public sector employees who are members of the Benenden Healthcare Society, which has a membership of over 940,000.
British Red Cross
Phone: 01580 763359
Loan of wheelchairs and commodes. At Tenterden Red Cross Shop, 1 Sayers Lane, Tenterden, 10am-12 noon, Monday, Tuesday, Thursday and Friday.
East Cross Health ClinicContact: Recreation Ground Road, Tenterden, Kent Phone: 01580 262000
web: www.nhs.uk
Services provided by the Eastern and Coastal Kent PCT
Hearing Loss Clinic
Hearing loss clinics:
Tenterden Day Centre, Church Road, Tenterden every Wed 10am-11am, 01580 764158 (please note that hearing tests are not carried out)
Tenterden Gateway every Friday morning 10.30am to 12.30pm Tel: 01227 760046. Hi-Kent: Supplying batteries, re-tubing and cleaning of your NHS hearing aid.
Ivy Court Surgery - Doctors Surgery
Contact: Ivy Court Surgery, Recreation Ground Road, Tenterden, Kent TN30 6RB
web: www.ivycourtsurgery.co.uk
Appointments: Tel.01580 763666
Opening hours: Monday to Friday 8am-6pm
Limited appointments out of hours on Mondays 6.30am-8am, Wednesdays 6pm-8pm, and Saturdays 8am-9am.
Fax: 01580 766194
Practice Manager
Paul Eckersley, FCMA
Doctors - Full time Principals
Dr Alan Lloyd-Smith
Dr David Dodds
Dr Jonathan Dowling
Dr Stephen Cox
Dr Neil Pillai
Part time Sessional Doctors (Associates)
Dr Celia Timms
Dr Lisa Scobbie
Dr Aslan Mirza
Registrar
Dr Christopher Ngeneanigbo
Practice Nursing Team Manager:
Sister Jackie Bishop, RGN
Practice Nurses/Health Care Assistants:
Sister Christine Tring, RGN
Sister Josephine Ward, RGN
Sister Tracey Skates, RGN
Sister Catherine Smith, RGN
Sister Marion Goddard, RGN
Sister Alison McDermott, RGN
Janet Vaughan, HCA
Maureen Escott, HCA
Non Medical Support Staff:
Dispensary Manager - Mrs Elizabeth Venner
Patient Liaison Manager - Mrs Vicky Gould
Senior Medical Secretary - Ms Debbie Brown
Out of Hours
South East Health: Tel 03000 242424
Tenterden Counselling Service - TCS
web: www.tenterdencounselling.org.uk
Confidential Telephone: 07769 683347
Correspondence Address
Milroy House, Sayers Lane, High Street, Tenterden, Kent TN30 6BW
Tenterden Counselling Service was founded in 1983 in response to a need for a counselling service in Tenterden and surrounding villages. TCS is a charitable trust offering confidential professional counselling at an affordable cost. Counselling provides an opportunity to explore problems with someone trained to listen, without fear of rejection or judgement.
