Tenterden the Jewel of the Weald

Tenterden Gateway

2 Manor Row
High Street
Tenterden
Kent
TN30 6HP

Tel: 03000 41 41 41

 

Email: tenterdengateway@kent.gov.uk
Web: www.ashfordgateway.co.uk

 

Welcome to Tenterden Gateway
Uniting your services

Gateway brings together a wide range of council and other services. It offers a modern and accessible library, Post Office and Tourist Information. The Gateway offers sessions from agencies such as Hi Kent and Kent’s Registration Service, so that people can register births and deaths locally. There is a self service touch screen kiosk that offers advice on housing, benefits and finding jobs in the area. Use our internal phone to all Ashford Borough Council, Kent County Council or the Tourist Information Centre. There is one-hour free internet access, photocopying and faxing facilities (send and receive faxes). Children are welcome to story time every Thursday.

Call in or telephone 03000 41 41 41 for further information. We look forward to hearing from you.

 

Opening Hours

Gateway and Library:
Monday to Friday 9am - 5.30pm
Saturday 9am - 4pm
Post Office:
Monday to Friday 9 am - 5.30pm
Saturday 9am - 12.30pm

 

Library

Tel: 03000 41 31 31
Borrow books, DVDs, CDs, audio books. Children’s story time and a web wizard available.
Monday to Friday: 9am to 5.30pm
Saturday: 9am to 4pm 
Don't wait in the queue - you can now issue and return your own library books through the 2 new touch screen self service machines.  Please ask if you need assistance in the first instance. 

 

Ashford Borough Council

Tel: 01233 331111
For all Ashford Borough Council enquiries and advice including payments.
Closed for lunch: 1pm to 2pm daily
Monday to Friday: 9am to 1pm, 2pm to 5pm
Other times you may pay Council Tax and make Tourist Information enquiries

 

Ashford Borough Council Housing Advice

Tel: 01233 330688
Housing advice for Ashford Borough Council tenants. 1st Wednesday of each month 9.00am – 11.00am

 

Tenterden Tourist Information Centre (TIC)

Tel: 01233 330316
Email: tentic@ashford.gov.uk
Contact form

The Tenterden Visitor and Tourist Information Centre is available all year round. We have an accommodation booking service, information and advice on places to visit and forthcoming events and a good range of souvenirs, maps and walking and cycling publications.
Monday to Friday: 9.00am - 5.30pm
Saturday: 9.00am - 4.00pm

 

Post Office

Tel: 01580 766137
For all your postal needs. 
Monday to Friday: 9am to 5.30pm
Saturday: 9am to 12.30pm

 

Citizens Advice Bureau

Tel: 01580 762371
Helps resolve debt and housing problems with free, independent, confidential advice.
Monday: 9.30am to 12.30pm 

 

Care Navigator/Volunteer Centre

Tel: 01233 665535
Helps older people stay well and independent in their own homes. The service is free, confidential, impartial and non judgemental.
Wednesday: 1pm to 4.30pm 

 

Community Wardens

Tel: 07980 770578
Here to advise you on your community concerns.
Thursday: 2pm to 3pm
KCC Community Warden Jo Vos

 

Registration Service

Tel: 03000 41 51 51
Registration of births and deaths by appointment.  Thursday 9.00pm - 5.00pm 
 

Storytime

For all pre-school children
Thursday: 2.15pm term time only

 

Hi Kent
Hearing Loss Clinic

Tel: 01227 760046
Supplying batteries, re-tubing and cleaning of your NHS hearing aid.
Friday: 10.30am to 12.30pm

 

Talk Time

Tel: 0300 333 6022
Come in for a coffee and a chat, meet neighbours and our Community Warden. Wednesday 10.00am - 11.00am

 

Turning Point

Tel: 01233 655360
Working with people to unlock solutions to their problems, helping to prevent the harmful use of drugs and alcohol enabling them to achieve recovery, through a tailored programme of support. Every Monday 1-5pm

  

Stop Smoking

Tel 0800 849 4444 to book your place.
Free One to One Weekly sessions for advice and support to Stop Smoking. Friday 1:15pm - 5:00pm

 

Carers Support

Tel: 01233 664393
To support and promote, by any means available, the needs of carers of any age, whether that person cares for their partner, child, parent or sibling. 2nd Monday of each month 9:30am - 1:00pm

 

Sanctuary Housing

Tel: 01622 694953 or 01622 69482
Providing housing related support to clients in the community, offering advice and support to those with housing related support needs.  Tuesday  10:00 am - 1:00pm

 

Changing Place

The Tenterden Gateway has a modern well equipped Changing Place that allows access for people with complex physical needs, their carers and families. Standard disabled toilets do not meet the needs of all people with a disability – or their carers.

People with profound and multiple learning disabilities, as well as other serious impairments such as spinal injuries, muscular dystrophy, multiple sclerosis or an acquired brain injury, often need extra facilities to allow them to use the toilets comfortably. Changing Places are different to standard disabled toilets with extra features and more space to meet these needs.

Further information here www.tenterdentown.co.uk/changing-place

 

Tenterden Gateway

2 Manor Row, High Street, Tenterden, Kent TN30 6HP
Call in or telephone 03000 41 41 41 for further information. We look forward to helping you.

Tenterden Gateway

Tenterden Gateway

KCC community warden Jo Vos
KCC community warden Jo Vos
Fax machine at Tenterden gateway
Fax machine at Tenterden Gateway
for everyone to use - send and receive
Tenterden Library

Tenterden Library

Tenterden Library for Children

Children's Area in the Library

Tenterden Gateway Changing Places

Changing Places for the more severely disabled

Changing Room Tenterden Gateway instructions

Plenty of instructions on how to
use the equipment