2 Manor Row
Tel: 03000 41 41 41
Welcome to Tenterden Gateway
Uniting your services
You can get access to a wide range of public and voluntary services under one roof. Attend a drop in or your pre-booked appointment with one of our partners. Use our self help PC's to apply online via the Ashford Borough Council, Kent County Council, Kent Home Choice or gov.uk websites.
Use our computers to access information on housing, employment and benefits.
Join the Library and use the public PC’s for free for up to one hour per day. Printing and scanning available.
Call in or telephone 03000 41 41 41 for further information. We look forward to hearing from you.
Gateway and Library:
Monday to Friday 9am - 5.30pm
Saturday 9am - 4pm
Monday to Friday 9 am - 5.30pm
Saturday 9am - 12.30pm
Tel: 03000 41 31 31
Allows members to borrow books, DVDs, CDs, audio books. Children’s story time and a web wizard available.
Monday to Friday: 9am to 5.30pm
Saturday: 9am to 4pm
Don't wait in the queue - you can now issue and return your own library books through the 2 new touch screen self service machines. Please ask if you need assistance in the first instance.
Ashford Borough Council
Tel: 01233 331111
For all Ashford Borough Council enquiries
Closed for lunch: 1pm to 2pm daily
Monday to Friday: 9am to 1pm, 2pm to 5pm
Tenterden Tourist Information Centre (TIC)
Tel: 01233 330316
The Tenterden Visitor and Tourist Information Centre is available all year round. We have an accommodation booking service, information and advice on places to visit and forthcoming events and a good range of souvenirs, maps and walking and cycling publications.
Monday to Friday: 9.00am - 5.30pm
Saturday: 9.00am - 4.00pm
Tel: 01580 766137
For all your postal needs.
Monday to Friday: 9am to 5.30pm
Saturday: 9am to 12.30pm
Ashford Independent Living Scheme
Tel: 03000 421127
Offering advice and help to Adults with a learning disability. Help with Benefit enquiries, letters, budget and debt advice or signposting. If additional support is required we can assist with completing a referral to Social Services for an assessment of needs.
Citizens Advice Bureau
Tel: 01580 762371
Helps people resolve their debt and housing problems with free, independent, confidential advice.
Monday: 9.30am to 12noon
Care Navigator/Volunteer Centre
Tel: 01233 665535
Helps older people stay well and independent in their own homes. The service is free, confidential, impartial and non judgemental.
1st and 3rd Wednesday: 1pm to 4pm
2nd and 4th Wednesday: 9am to 4pm
Tel: 07980 770578
Here to advise you on your community concerns.
Thursday: 2pm to 3pm
KCC Community Warden Jo Vos
Tel: 03000 41 51 51
Registration of births and deaths by appointment. Thursday 9.00pm - 5.00pm
For all pre-school children
Thursday: 10-10.20am term time only
Hearing Loss Clinic
Tel: 01227 760046
Supplying batteries, re-tubing and cleaning of your NHS hearing aid.
Friday: 10.30am to 12.30pm
Come in for a coffee and a chat, meet neighbours and our Community Warden. Wednesday 10.00am - 11.00am
Alternate Mondays 10–4pm, advice and support to anyone affected by dementia
2 Manor Row, High Street, Tenterden, Kent TN30 6HP
Call in or telephone 03000 41 41 41 for further information. We look forward to helping you.