Tenterden the Jewel of the Weald

Tenterden Gateway

2 Manor Row
High Street
TN30 6HP

Tel: 03000 41 41 41


Email: tenterdengateway@kent.gov.uk
Web: www.ashfordgateway.co.uk


Welcome to Tenterden Gateway
Uniting your services

Gateway brings together a wide range of council and other services. It offers a modern and accessible library, Post Office and Tourist Information. The Gateway offers sessions from agencies such as Hi Kent and Kent’s Registration Service, so that people can register births and deaths locally. There is a self service touch screen kiosk that offers advice on housing, benefits and finding jobs in the area. Use our internal phone to all Ashford Borough Council, Kent County Council or the Tourist Information Centre. There is one-hour free internet access, photocopying and faxing facilities (send and receive faxes). Children are welcome to story time every Thursday.

Call in or telephone 03000 41 41 41 for further information. We look forward to hearing from you.


Opening Hours

Gateway and Library:
Monday to Friday 9am - 5.30pm
Saturday 9am - 4pm
Post Office:
Monday to Friday 9 am - 5.30pm
Saturday 9am - 12.30pm



Tel: 03000 41 31 31
Borrow books, DVDs, CDs, audio books. Children’s story time and a web wizard available.
Monday to Friday: 9am to 5.30pm
Saturday: 9am to 4pm 
Don't wait in the queue - you can now issue and return your own library books through the 2 new touch screen self service machines.  Please ask if you need assistance in the first instance. 


Ashford Borough Council

Tel: 01233 331111
For all Ashford Borough Council enquiries and advice including payments.
Closed for lunch: 1pm to 2pm daily
Monday to Friday: 9am to 1pm, 2pm to 5pm
Other times you may pay Council Tax and make Tourist Information enquiries


Tenterden Tourist Information Centre (TIC)

Tel: 01233 330316
Email: tourism@ashford.gov.uk
Contact form

The Tenterden Visitor and Tourist Information Centre is available all year round. We have an accommodation booking service, information and advice on places to visit and forthcoming events and a good range of souvenirs, maps and walking and cycling publications.
Monday to Friday: 9.00am - 5.30pm
Saturday: 9.00am - 4.00pm


Post Office

Tel: 01580 766137
For all your postal needs. 
Monday to Friday: 9am to 5.30pm
Saturday: 9am to 12.30pm


Ashford Independent Living Scheme

Tel: 03000 421127
Advice and help to adults with a learning disability, help with benefit enquiries, letters, budget and debt advice or signposting. If additional support is require we can assist with completing a referral to Social Services for an assessment of needs.
Tuesday: 9.30am to 12.30pm


Citizens Advice Bureau

Tel: 01580 762371
Helps people resolve their debt and housing problems with free, independent, confidential advice.
Monday: 9.30am to 12noon 


Care Navigator/Volunteer Centre

Tel: 01233 665535
Helps older people stay well and independent in their own homes. The service is free, confidential, impartial and non judgemental.
1st and 3rd Wednesday: 1pm to 4pm 
2nd and 4th Wednesday: 9am to 4pm


Community Wardens

Tel: 07980 770578
Here to advise you on your community concerns.
Thursday: 2pm to 3pm
KCC Community Warden Jo Vos


Registration Service

Tel: 03000 41 51 51
Registration of births and deaths by appointment.  Thursday 9.00pm - 5.00pm 


For all pre-school children
Thursday: 10-10.20am term time only


Hi Kent
Hearing Loss Clinic

Tel: 01227 760046
Supplying batteries, re-tubing and cleaning of your NHS hearing aid.
Friday: 10.30am to 12.30pm


Talk Time

Come in for a coffee and a chat, meet neighbours and our Community Warden. Wednesday 10.00am - 11.00am


Stop Smoking

Tel 0800 849 4444 to book your place.
Free One to One Weekly sessions for advice and support to Stop Smoking. Friday 12:45pm - 4pm


Tenterden Gateway

2 Manor Row, High Street, Tenterden, Kent TN30 6HP
Call in or telephone 03000 41 41 41 for further information. We look forward to helping you.

Tenterden Gateway

Tenterden Gateway

KCC community warden Jo Vos
KCC community warden Jo Vos
Fax machine at Tenterden gateway
Fax machine at Tenterden Gateway
for everyone to use - send and receive
Tenterden Library

Tenterden Library

Tenterden Library for Children

Children's Area in the Library