Meetings

Further Information and Bookings

Further Information and to Book onto the seminar, contact Sue Ferguson: mail@tenterdentown.co.uk or fill in this contact form here

Previous TWITS Meetings

Tuesday 13 December 2011

The Tenterden Town community website www.tenterdentown.co.uk - talk by Sue Ferguson. 

How to make best use of the website, navigate around the website, find out about entries, discussion forum, webpages, events diary, website hits.

Tuesday 15 November 2011

Email Marketing: A simple to use email marketing package for businesses
Speakers: Laura Featherstonhaugh and Simon Williams from WillCreate in Tenterden www.willcreatemedia.co.uk
User-friendly, Templates, Inexpensive, Get new customers, Encourage customer loyalty and repeat business
Click here to download the Presentation

Email marketing is an exceptionally powerful tool. With the availability of smart phones, keeping in touch with your customers via email has never been easier or more effective. Plus, it’s also cost efficient, with sending costs of around 1.5p per email (depending on volume), compared to 28p for a direct mail piece that goes in the post. And it’s more environmentally friendly too.

Our email marketing system is specifically designed for businesses that want to stay in touch with their customers. You can either choose for us to create a brand new bespoke email for every campaign, or alternatively a very cost effective method is we can create a template in a newsletter or brochure style and then we can just change the different elements for you (whether that’s information or products) when you want to send it.

The process is simple. First we design the email and get your approval before building it in HTML. When building the email we follow best practice guidelines to ensure that the maximum number possible land in the customer’s inbox, not their SPAM. Every last detail is considered, even down to the subject line, to encourage as many people as possible to not just open the email, but to act on it too.

After your campaign has been sent we then supply meaningful statistics so you can see how many people (and who) opened the email, how many times, and even which links in the email were clicked. This enables you to plan your next campaign more effectively, as well as giving you a valuable insight into what your customers want. It’s the measurability that makes email marketing so powerful, compared to a direct mail or leaflet campaign where you may never really know how effective it was.

Saturday 10 September 2011

"Twitter for Business"  Mystified by Twitter? Irrelevant or Important?
Speaker: Sue Ferguson

Tuesday 31 May 2011

"How the Tenterden Town website and forum can promote your business". Speaker: Sue Ferguson, Chamber of Commerce IT Sub Committee Chairman

• Improve your basic entries on the website www.tenterdentown.co.uk

• Special pages for your business and why you should have one www.tenterdentown.co.uk/business/local-business

• Events Diary www.tenterdentown.co.uk/what-s-on/events

• How the forum can help your business www.tenterdentown.co.uk/forums

The Chamber website gets nearly 15,000 visitors per month. Some of those visitors are looking for you and your business. Improve your website presence.

Saturday 16 April 2011

Microsoft Word Workshop
Microsoft Office computer training - Alex Waterton, Microsoft Certified Trainer, Microsoft Office Specialist Instructor, F-Keys Ltd Gillingham (Microsoft Training & Exam Centre) Tel: 01634 512345.  Today's presentation covered: Bullets & Numbering Made Easy, Why should you be using Styles, Document Navigation, Formatting the Easy Way Using Columns, Inserting & Managing Graphics, Auto Correct & Quick Parts, Mail-Merge Made Easy, Headers & Footers.  Read Alex's Word Tips.

Saturday 19 March 2011

Venue: The White Lion, Tenterden

Kevin Doherty from Surfmarketing www.surfmarketing.co.uk in Chatham, gave two excellent presentations at TWITS.  An Introduction to Search Engine Optimisation (SEO), which covered keywords, content, on page, and off Page, why SEO is vital and how to improve your Google position. Followed by An Introduction to Social Media for Business which covered Facebook, Twitter and YouTube - how and why we should apply social media to our businesses. 

Message from Kevin Doherty
"Thank you for the very warm reception. It was great to meet you all, and we really enjoyed the opportunity... so thank you for the invite. As mentioned during our presentation, we would be happy to offer a Free 1 Hour consultation with anyone from your group to discuss your online marketing strategy on a one to one basis. If you would like to take up this offer, please get in touch via http://www.surfmarketing.co.uk/ , head over to http://www.facebook.com/surfmarketing and post on our wall., or even follow us on twitter at http://www.twitter.com/surfmarketing"

Saturday 19 February 2011

Venue: The White Lion, Tenterden

Excel workshop
Microsoft Office computer training - Alex Waterton, Microsoft Certified Trainer, Microsoft Office Specialist Instructor, F-Keys Ltd Gillingham (Microsoft Training & Exam Centre) Tel: 01634 512345.  Today's presentation covered a Basic Understanding of Spreadsheets; Cell referencing, sheets and workbooks; Basic formulas/Headings & Labels; Charting Basics; Using Excel as a Database; Excel Data Source - Mail Merge; Shortcut Tricks & Tips; Compatibility & the Outside World. Alex and the team at F-Keys work with individual clients, and large and small businesses to help improve and update their Microsoft Office skills  - Excel, Word, Powerpoint . For beginners, intermediates and advanced users. For the Excel handout from the workshop please click here

New Internet Protocol
Phil Bristow, www.pbcs.uk.com, IT support and computer repairs, gave a 10 minute session on the new Internet Protocol IPv6 which will replace the current IPv4 this year. Most Internet users will not be affected but users with older equipment and older browsers may have problems using the Internet from the end of this year.

Saturday 15 January 2011

Venue: The White Lion, Tenterden

Email marketing the easy way
Tim Green, of local website developers Dewar Green, explained how email marketing works and how Chamber members can use this increasingly popular technology to build relationships with clients and potential customers. Covering important issues such as obtaining consent and defining the communication objective, Tim went on to explain the various technical steps required to build an email marketing campaign, before concluding with a summary golden rules. Recommended email marketing package - Mail Chimp.

How to Zero your Inbox - Bill Ferguson
local Tenterden Osteopath
Bill told everyone how he keeps his email Inbox under control. "It's good to have a system that you can trust, one that doesn't lose things and its good to know that once something enters your system it will be processed efficiently." Download Bill's notes here.

Windows short cut keys - Sue Ferguson
local Tenterden Chiropodist and
Chairman of the IT Sub Committee - Chamber of Commerce
Sue talked about some of the Windows short cut keys she finds very useful.  Download the list of short cut keys here.

Phil Bristow
Also thanks to Phil Bristow, IT support and computer repairs, for answering lots of techie questions

Saturday 4 December 2010

Tenterden Club, Church Road, Tenterden

Thanks to:
The Tenterden Club for the meeting venue
Tim Green and Rosalind Dewar from www.dewargreen.com, website design, for attending and speaking at the meeting
Phil Bristow from www.pbcs.uk.com, professional IT support and computer repairs, for attending and offering help at the meeting 
Sue Ferguson, Chamber of Commerce IT Sub Committee Chairman 

Topics Discussed at TWITS meeting 4 Dec 2010

Tim Green and Rosalind Dewar from www.dewargreen.com, website design

• the different types of websites
• content management systems
• what to consider before you commission a new website – sitemap, content, logos, photos
• website copywriting, content

Sue Ferguson, Chamber of Commerce IT sub committee chairman

• Anatomy of a Google search results page – the different areas where you find the Sponsored ads, natural/organic listings, local listings – what comes up where.
• Domain name – how to check if you own your business domain name
• Search Engine Optimisation – why you should optimise your website for Google and other search engines
• Google Places – how to claim your local Google Places listing
• Google Account – how to open a Google account, why do you need one
• Microsoft Word – how to line up paragraphs when you are using bullet points and indents – the difference between a hard return and a soft return

Phil Bristow from www.pbcs.uk.com, professional IT support and computer repairs

• care needed when downloading files – which websites can you trust
• be very careful what you click on
• always leave the preview window turned on when looking at emails