Tenterden the Jewel of the Weald

Health and public services



Care Navigator/Volunteer Centre

Phone: 01233 665535

Tenterden Gateway, 2 Manor Row, High Street, Tenterden, TN30 6HP Helps older people stay well and independent in their own homes. The service is free, confidential, impartial and non judgemental.
1st and 3rd Wednesday: 1pm to 4.30pm
2nd and 4th Wednesday: 9am-4pm

Citizens Advice Bureau at the Town Hall

Phone: 01580 762371

web: www.ashfordadvice.org

Town Hall, High Street, Tenterden. For help with problems related to benefits, housing, money, employment, taxes, rents, consumer rights, landlords, tenants etc. Appointments only: Monday, Tuesday and Thursday 9.30am-1pm. Call in or telephone 01580 762371
Main website: www.citizensadvice.org.uk

Community Wardens

Phone: 07980 770578

Tenterden Gateway, 2 Manor Row, High Street, Tenterden, TN30 6HP Thursday 2.00pm-3.00pm We advise you on your community concerns

Helping Hands

Contact: Mrs Rita Claydon, Tenterden Day Centre Phone: 01580 766394

web: www.tenterdendaycentre.co.uk/helping-hands/4547891540

Helping Hands is a domestic agency within the Day Centre providing domestic help, care and support for the elderly and disabled to remain their own homes. Our Helping Hands domestic agency provides care and support for the elderly in their own homes including: General housework, washing and ironing, Cooking, Shopping, Collecting pensions and prescriptions, escorting to dentists, surgeries and hospitals. The agency workers are carefully selected for their caring attributes and are CRB checked. Please contact Rita Claydon on: 01580 766394 to discuss your requirements.

Hi Kent at Tenterden Gateway

Phone: 01227 760046

web: www.hikent.org.uk

Tenterden Gateway, 2 Manor Row, High Street, Tenterden, TN30 6HP Fridays 10.00am - Midday. We supply batteries, re-tube and clean your NHS hearing aid.

Registration Service at Tenterden Gateway

Phone: 03000 41 51 51

Tenterden Gateway, 2 Manor Row, High Street, Tenterden, TN30 6HP. Registration of births and deaths by appointment. Thursdays 9am-5pm

Talk Time at Tenterden Gateway

Come and join us for Talk Time at Tenterden Gateway. The group meets weekly in term time and everyone is welcome. For further details contact Tenterden Gateway on 03000 416666
Wednesdays 10-11am

A Tenterden Day Centre

Contact: General Manager, The Day Centre, Church Road. Tenterden, TN30 6AT Phone: 01580 762882

web: www.tenterdendaycentre.co.uk

Age Concern Day Centre
Tenterden Disabled in Action
Helping Hands

At Tenterden Day Centre we do all we can to help the elderly and disabled enjoy ordinary activities in life and give them the opportunity to take part in as many activities as possible. The core activities ensure that the clients maintain their independence through informed choices whilst retaining their individuality, dignity, privacy and confidentiality in a safe, friendly, happy environment through the provision of personal care, social interaction, entertainment, quality meals and transport.

Hearing Loss Clinic is held at the Tenterden Day Centre every Wednesday 10am-11am. A trained adviser is on hand to offer advice, information and minor repairs (hearing tests are not carried out) 01580 764158

For Helping Hands please contact: Rita Claydon Tel: 01580 766394 helpinghands@tenterdendaycentre.co.uk

For Tenterden Disabled in Action Tel: 01580 761060 tdia@tenterdendaycentre.co.uk

B Tenterden Gateway

Phone: 03000 416666

web: www.kent.gov.uk

local web: www.tenterdentown.co.uk/tenterden-gateway

2 Manor Row, High Street, Tenterden, Kent TN30 6HP

You can get access to a wide range of public and voluntary services under one roof. Attend a drop in or your pre-booked appointment with one of our partners. Use our self help PC's to apply online via the Ashford Borough Council, Kent County Council, Kent Home Choice or gov.uk websites. Use our computers to access information on housing, employment and benefits. Join the Library and use the public PC’s for free for up to one hour per day. Printing and scanning available. Call in or telephone 03000 416666 for further information. We look forward to hearing from you.

Please see the individual listings for each service for opening times and telephone numbers.

C Tenterden Library at Tenterden Gateway

Phone: 03000 41 31 31

Tenterden Gateway, 2 Manor Row, Tenterden TN30 6HP
Opening Hours:
Monday to Friday 9.00am - 5.30pm
Saturday 9.00am - 4.00pm
Internet and Computer access, Hearing loop, Photocopier, fax, DVDs, CDs, talking books and Storytime. Direct access from pavement. Automatic door.

D Tenterden Tourist Information Centre

Phone: 01233 330316

web: www.visitashfordandtenterden.co.uk

Tenterden Town Hall, 24 High Street, Tenterden TN30 6AN. Opening Hours: Monday to Friday 9.00am - 5.30pm. The Tenterden Visitor and Tourist Information Centre is available all year round. We have an accommodation booking service, information and advice on places to visit and forthcoming events and a good range of souvenirs, maps and walking and cycling publications.


Ashford Borough Council

Phone: 01233 331111

web: www.ashford.gov.uk

Civic Centre, Tannery Lane, Ashford. TN23 1PL Ashford Borough Council is a local authority which provides services to residents in Ashford, Tenterden and a large network of surrounding villages. Our services include keeping the streets clean and collecting rubbish, renting out social housing (council houses and flats), running cemeteries and providing play areas. Council tax and housing benefits, leisure facilities, and tourism are also handled by the council. We deal with planning applications for everything from a conservatory to major developments and if you are buying a home in the borough we can provide you with a comprehensive land search service. We issue licenses for taxis and licensed premises, look after parks and open spaces, and parking around the borough. In all we employ around 500 people.

Ashford Borough Council Advice at Tenterden Town Hall

Phone: 01233 331111

Tenterden Town Hall, 24 High Street, Tenterden TN30 6AN 
For all Ashford Borough Council enquiries
Closed for lunch: 1pm to 2pm daily
Monday to Friday: 9am to 1pm, 2pm to 5pm

Kent County Council

web: www.kent.gov.uk

Kent County Council
County Hall
Kent ME14 1XQ
Tel: 03000 41 41 41

Kent Highways

Phone: 03000 41 81 81

Kent Highway Services, Kent County Council, Invicta House, County Hall, Maidstone, Kent ME14 1XX. Highways faults - you can report a fault you see using our online reporting form www.kent.gov.uk/roads_and_transport/highway_maintenance/fault_reporting.aspx or by telephone 03000 41 81 81. After a fault has been reported you can also track the status of your enquiry. We use information received from the public as well as our own surveys and inspections to monitor the condition of roads in Kent to plan road repairs.

Tenterden Town Council

Phone: 01580 762271

web: www.tenterdentowncouncil.gov.uk

Town Hall, 24 High Street, Tenterden, TN30 6AN


Benenden Hospital

Phone: 01580 240333

web: www.benendenhospital.co.uk

Originally founded in 1907 to treat postal workers with TB, today Benenden Hospital is a subsidiary of the Benenden Healthcare Society and an independent charitable trust. The hospital now provides healthcare to public sector employees who are members of the Benenden Healthcare Society, which has a membership of over 940,000.

British Red Cross

Phone: 01580 763359

Loan of wheelchairs and commodes. At Tenterden Red Cross Shop, 1 Sayers Lane, Tenterden, 10am-12 noon, Monday, Tuesday, Thursday and Friday.

E East Cross Health Clinic

Contact: Recreation Ground Road, Tenterden, Kent Phone: 01580 262000

web: www.nhs.uk

Services provided by the Eastern and Coastal Kent PCT

Hearing Loss Clinic

Hearing loss clinics:
Tenterden Day Centre, Church Road, Tenterden every Wed 10am-11am, 01580 764158 (please note that hearing tests are not carried out)
Tenterden Gateway every Friday morning 10.30am to 12.30pm Tel: 01227 760046. Hi-Kent: Supplying batteries, re-tubing and cleaning of your NHS hearing aid.

F Ivy Court Surgery - Doctors Surgery

Contact: Ivy Court Surgery, Recreation Ground Road, Tenterden, Kent TN30 6RB

web: www.ivycourtsurgery.co.uk

Appointments: Tel.01580 763666 
Practice Manager
Ms. Lyndsey Webber

Assistant Practice Manager  
Mrs. Vicky Gould

Doctors - Partners
Dr David Dodds
Dr Jonathan Dowling
Dr Neil Pillai
Dr Aslan Mirza

Part time Sessional Doctors (Associates)
Dr Celia Timms
Dr Lisa Scobbie
Dr Matthew Watts
Dr Richard Knottenbelt
Dr Chloe Davis

Dr Jane Lim

Senior Practice Nurse:
Sister Christine Tring, RGN

Practice Nurses/Health Care Assistants:
Sister Josephine Ward, RGN
Sister Marion Goddard, RGN
Sister Janet Vaughan, RGN
Sister Samantha Cooper, RGN
Maureen Escott, HCA
Karen Card, HCA
Caroline Knottenbelt, HCA

Non Medical Support Staff:
Dispensary Manager - Mrs Elizabeth Venner
Reception Manager - Mrs Yvonne Fryer
Support Supervisor - Mrs Sarah Fuell
Senior Medical Secretary - Ms Debbie Brown

Out of Hours
Tel: 111

Health Visitors 
Health Visitors can be contacted at their base in Ashford on 01233 649007


Tenterden Counselling Service - TCS

web: www.tenterdencounselling.org.uk

Confidential Telephone: 07769 683347

Tenterden Counselling Service (TCS) was founded in 1983 and is a non-profit making registered charity and a member of the British Association for Counselling and Psychotherapy (BACP). TCS provides counselling services in Tenterden and the surrounding villages.

The Service seeks to promote personal growth towards psychological and emotional health. It offers a professional service with counsellors who are either fully trained to diploma level or beyond, or with counsellors who are at an advanced stage of their training. All have regular clinical supervision to meet the requirements of BACP and to maintain high standards of care.

Counselling is available for individuals or couples through health, occupational or self referral. Any personal information disclosed to a counsellor is confidential to TCS.

As an organisational member of BACP, Tenterden Counselling Service is bound by its Ethical Framework for Good Practice in Counselling and Psychotherapy and is subject to the BACP Professional Conduct Procedure.

G Tenterden Disabled in Action

Phone: 01580 761060

web: www.tenterdendaycentre.co.uk

Church Road, Tenterden, TN30 6AT

H West View Integrated Care Centre

Phone: 01580 261500

West View has 60 beds across 4 units and a day centre:
Lindens (for general frailty): 8 permanent beds, 7 respite beds
Wittersham (for dementia care): 11 permanent beds, 4 respite beds
Benenden East and West (for rehabilitation and respite) 20 beds which are funded by the NHS
The Day Centre has 15 places Mondays-Saturdays
District nurses and out-patients physiotheraphy also use the building


I Tenterden Day Centre/Age Concern

Contact: Tenterden Day Centre, Church Road Tenterden, TN30 6AT Phone: 01580 762882

web: www.tenterdendaycentre.co.uk